AmazonPlugins stands behind all of our products and we will resolve any faults or imperfections found in any of our products. This we can guarantee. If for some reason, we cannot make the plugin work on your site as described – we will offer a 100% refund!

All our plugins have a Free version available. We encourage you to try the free version before buying the pro version to ensure that the pro version matches your expectation.

If you have any questions about configuring the product please contact us anytime.

We release each of our products with useful and innovative features and spend hundreds of hours testing and developing them. They are our babies! Still, the WordPress ecosystem is vast and it is expected to run into some conflicts or server environment issues occasionally. If you find anything wrong with your plugin functionality, please cooperate with us and give us a chance to fix the issue by opening a support ticket with us.

We offer 03 days money back guarantee if you request support and we are unable to get the product working on your website similar to the product demo. Before applying for a refund request please read the following conditions. Please note that we do not offer a refund for features that a product does not include already. If you have a pre-sale question please contact us here.

Due to the digital nature of our product and immediate delivery via email, download link, or AmazonPlugins account download access, we do not exchange Products or Platforms.

It is the customer’s responsibility to purchase the correct product.

*One exception: If you realize you have purchased the incorrect product if you contact AmazonPlugins before the product is downloaded, we can change the product/platform to the correct one.

You are allowed to make any necessary modifications to the purchased products to fit your purposes as long as the changes are in accordance with the license you acquire. Basically, if you just do not start (re)selling our product with some re-branding and modifications – it’s all good. However, we will be unable to provide any support when the core plugin code or functionality is modified.

Reselling or redistributing our products without approval from our Company is expressly prohibited.

Reselling Your Website with Our Plugin Installed

You can create a website with our plugin installed and sell the website for use by one client. This practice is fine so long as you are not bundling the plugin as part of a premium theme or another end product and selling that in bulk to end users. You will need a special license for that. Please contact us for more details.

Installation can be made by our installation service or by you. You may contact us to use our installation service via the contact form.

You may modify your product to fit the purpose or design of your requirement. However, you are expressly prohibited from redistributing or reselling our products without consent. One website means one WordPress installation.

The hours of Support are Monday-Friday between 10.00 am-9:00 pm (GMT+6).

All Support questions must be submitted from our Support email – amazonplugins@gmail.com

All Support questions will be answered within a maximum of 24 business hours from the initial contact. The average response time is 2 hours.

TERMS OF SUPPORT

Under the terms of Support, we must be granted administration access to the Website and access via FTP in which our product was installed.

If a customer denies access to the Website on which our Product was installed we can not offer any Support, therefore any claims of our Product “not working” will be deemed null and void.

If The Client’s website has technical coding, defects, damage, or hosting problems not caused by AmazonPlugins, we will not be able to offer Support or Fix the Client’s Website.

Support includes troubleshooting any problem with the plugin, and replying to any questions you might have to use the product properly. Support does not include adding any new feature you might need, adding content on your behalf, doing any custom work, etc.

We, AmazonPlugins, www.AmazonPlugins.com have the right to terminate your account for any reason, at any time, without notice, at our discretion.

AmazonPlugins demands a very high level of respect and professionalism from its employees and business partners, in turn, we expect the same level of respect from our customers, no level of harassment, abuse or threats will be tolerated in our Support area.`

Upon termination of an account all valid product license keys will be removed, all support will be terminated.

Uѕеr аgrееѕ to defend, indеmnifу, аnd hоld hаrmlеѕѕ, AmazonPlugins, itѕ соntributоrѕ, аnу еntitу jointly сrеаtеd by them, thеir rеѕресtivе affiliates аnd thеir rеѕресtivе dirесtоrѕ, оffiсеrѕ, еmрlоуееѕ, аnd аgеntѕ frоm аnd аgаinѕt all сlаimѕ аnd еxреnѕеѕ, inсluding аttоrnеуѕ’ fееѕ, аriѕing out оf thе uѕе оf thе оn-linе ѕеrviсе bу uѕеr оr uѕеr’ѕ ассоunt.

WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SERVICE FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.

Taxes: You are solely responsible for any applicable state, federal or provincial taxes. Although you may not be charged taxes by us, you agree that you will pay any applicable taxes or fees to your local or state tax agency for any purchases. We are not responsible for collecting, transmitting, or advising on taxes, duties, or other levies by the government regarding your purchases.

AmazonPlugins intends that the information contained in its Service be accurate and reliable; however, errors sometimes occur. In addition, AmazonPlugins may make changes and improvements to the information provided herein at any time. THE SERVICE AND THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ASSOCIATED WITH IT ARE PROVIDED “AS IS.” AmazonPlugins AND/OR ITS SUPPLIERS, PARTNERS AND AFFILIATES DISCLAIM ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO THE SERVICE AND ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. USE OF AmazonPlugins’s SERVICE IS AT YOUR OWN RISK. AmazonPlugins AND/OR ITS SUPPLIERS, ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR OTHER INJURY ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF AmazonPlugins’ WEBSITE OR SERVICE OR WITH THE DELAY OR INABILITY TO USE THE SERVICE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH ELEGANT THEMES, OR OTHERWISE ARISING OUT OF THE USE OF THE SERVICE, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ELEGANT THEMES AND/OR ITS SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Some things don’t fall under our standard support, but they still need doing. We’re here to help with that too. You can get excellent work from the AmazonPlugins’ expert team! We are great designers and developers. Besides WordPress, we can help you with any Web Design, Web Development, SEO or Mobile App Development projects. Contact us Or Request a Free Quote.